The Investor Mindset - Name Your Number Show [$]

E166: Intentionally Raising Capital - Neal Bawa

Episode Summary

This week Neal Bawa shares his proven secrets on how to intentionally raise capital, capture the attention of investors and make the most out of meetups.

Episode Notes

This week Neal Bawa shares his proven secrets on how to intentionally raise capital, capture the attention of investors and make the most out of meetups. 👉👉 Join the MultiFamilyMBA and get exclusive free training: https://theinvestormindset.com/mfmba

Have you ever tried to raise capital by going to an event but got kinda stuck when you were there and didn't quite know what to say or how to pull people into your deal...?  If this sounds like something you've experienced then this week's special guest Neal Bawa and I are here to help you to improve the situation and find some new confidence. 

Neal Bawa is Founder and CEO at Grocapitus Investments, a commercial real estate investment company. Neal sources, negotiates and acquires commercial properties across the U.S. He is a sought after speaker for Multifamily webinars, podcasts, events, IRA events & MeetUps across the country. Neal has a special knack for teaching and gets rave reviews from his presentations and training sessions.

Hit subscribe to join the community and let us know in the comments: how do you capture the attention of new investors? 

 

Free Webinar: Learn to Virtual Networking to Raise Capital with Neal Bawa 

**Join the webinar with Neal Bawa by registering here: http://www.theinvestormindset.com/nealwebinar

 

KEY TAKEAWAYS

1. Be intentional about every single action you take.

2. Don't forget that your main goal is to RAISE CAPITAL. Don't let other prerequisites get in the way (podcasts, books, events) and stop you from achieving your main goal. 

3.  99% of business is about emotion and comfort. Investors are more likely to invest with someone they like and trust. 

4. Make sure you have a CTA on your business cards. We want cards that state what we need out of the person we're handing them too. 

5. Create a business card that is different and catches attention... and don't forget that you can use virtual business cards. 

6. Pick meetups that have two main criteria: 

1. A large number of people attending. 

2. Meetups that allow "haves and wants"... so YOU can speak exclusively for one minute. 

7. Tell the organizer of the event why their event is important for the community. This is better than simply thanking them and it will help them remember you. 

8. Produce truthful content about yourself that will let investors know who you are as a person... don't just write technical content that they already know about. 

 

BOOKS

The Passive Investing Playbook - https://theinvestormindset.com/passive

 

LINKS

https://grocapitus.com/

https://multifamilyu.com/

https://www.linkedin.com/in/neal-bawa/

Learn more about investing with Steven at https://theinvestormindset.com/invest

Join the MultiFamilyMBA and get exclusive free training: https://theinvestormindset.com/mfmba

 

Free Webinar: Learn to Virtual Networking to Raise Capital with Neal Bawa 

**Join the webinar with Neal Bawa by registering here: http://www.theinvestormindset.com/nealwebinar

Episode Transcription

Steven: [00:00] Have you been looking to raise capital, going to meetups, connecting with different people and not exactly sure what to do when you're there, what to say or how to pull people in?  Well, in today's episode, I've got Neal Bawa, a prolific speaker and investor who is phenomenal at building relationships and attracting people to invest.  And so in today's episode, we're going to dive into that, and more, you're not going to want to miss it.  So let's get right to it.

INTRO: This is the Investor Mindset Podcast and I'm Steven Pesavento.  For as long as I can remember, I've been obsessed with understanding how we can think better, how we can be better, and how we can do better.  And each episode we explore lessons on motivation and mindset for the most successful real estate investors and entrepreneurs in the nation. 

Steven: [00:00:53] Alright, guys, welcome back to The Investor Mindset.  I'm Steven Pesavento, your host, and I'm very excited to have Neal Bawa back in the studio today.  How are you doing today, Neal?

Neal: [01:01] Fantastic.  Thanks for having me back on the show.

Steven: [01:04] Well, I'm super excited.  You're somebody I've always been looking up to because you're absolutely incredible at what you do.  And for all you guys who don't know Neal, he is strategic and analytical investors who brings decades of experience operating in the tech field to the multifamily game, and after successfully completing exit back in 2015, he quickly applied his skills to source to negotiate and acquire commercial properties across the US to be able to serve hundreds of investors.  And that number keeps growing dramatically.  And he owns thousands of units, and is just phenomenal at putting together effective teams and being able to manage and go out and buy properties for the investors.  So today what we're going to be talking about specifically is this process of building a capital raising machine because it's something that Neal is really good at and we're actually going to do a very special webinar, which we will tell you about, you can find out some more details in the show notes shortly after this releases.  But Neal, starting out what's been the single factor, the one thing that's opened up the most opportunities or led to the greatest success in your business?

Neal: [02:16] Being intentional, and that doesn't sound very specific but it actually is that's the point.  Being intentional about every single action that you take, is a habit.  It's a habit that you have to develop.  A lot of people will go to meetups, they'll go to conferences, they will find other ways of doing stuff, they'll build websites, they will attend podcasts, they will start a podcast, what I find is that people spend so much time doing activities like podcasts or going to conferences, that they forget that the most important reason that they're doing this, especially if they're raising capital, is to truly take the steps to raise capital.  So what people do is they confuse the act of going to a meetup or going to a conference with the act of raising money.  The truth actually, is that all of these activities, and I could name another dozen activities like writing a book, all of these activities are prerequisites for the act of raising money, there are things that you need to do, there are things you need to have, none of them are actually ever going to raise money for you.  So what people forget to do, they're not intentional about this, is that; okay, I'm going to a specific event, or I'm designing a business card, or I'm designing a brochure.  How exactly am I going to go about the process of getting this in front of people?  How exactly am I going to capture those people?  Capture their information, and then most importantly, how am I going to build credibility with them.  So I'm going to go through this and define intention, and I'm going to give you intention examples.  I'll give you an example of a business card.  I'll give you an intention example for going to a meet up, going to a conference, I'll give you an intention example for podcasting.  So it'll really start to sink in that the one reason why people are not successful, even though they're taking a tremendous amount of action and I really want to say good job for taking that action, because the prerequisite is being intentional about the process of saying, when I go to this event, or when I do this one thing, here are all the steps that I will take to really get to that database.  And also being intentional is also about being selective, and really grading every single action that you take.  So I'll give you lots of examples on that.  But the answer to your question is, be intentional about the process of raising money when it comes to every single activity that you do and as I gave you examples, it'll really start to click in.

Steven: [05:02] It's such an important thing to underline because when you're clear, and you're intentional about the actions you're going to take, you can be selective, making sure you're only taking the actions that are going to end up getting you there. because sometimes people just take a lot of action, but they're really just doing busy work.  They're just responding reactionary, to the things that are coming at them, they're showing up to places, but they're not doing it in a way where they can maximize the effectiveness and efficiency of those interactions with people or having a way to capture.  So starting at a very simple place before we dive into some of these complex, advanced strategies, what drives investors to choose to invest in an offering, or to choose to invest with a sponsor in the first place?

Neal: [05:47] I'd love to say that it's logic, but all of my years of experience says that it's emotion.  It's emotion, and a feeling of comfort.  So 99% of this is about emotion and a feeling of comfort.  And I say that with caution, I actually understand that if you truly know these things, you can misuse them, you can actually put investors into stuff that's not good.  So I want to first say this, that anyone that is handling other people's money needs to know that it's a privilege and a burden.  And if you don't feel that burden, you're in the wrong place, because sooner or later, you're going to end up in a very bad place.  So feel that burden, know that you can put investors’ money into bad stuff, and then once you're there, now start thinking about the fact that investors all like to think that they make logic based decisions, they all like to think that, but what I found is well into the high 90s, investors make decisions based on whether they like somebody, and whether they feel happy about making a certain investment, that is the truth of the situation.  And if you haven't really done this, you need to read books about how people make decisions based on emotion.  So every action that you take about raising money has to be intentional about emotion, and a lot of people are like Neal Bawa is the worst person to be talking about this with.  The Mad Scientist of Multifamily, the data scientist is talking about emotion, the answer is I used my data science to research why people become investors and I was surprised to find out that it was not because of data.  So it was because of emotional influence, it was because of that feeling of comfort that people make those decisions.  So guess what I did, I actually went back and implemented a bunch of those things which have nothing to do with data at all, into my business into my brand into the way that I work.  And that's succeeded for me.  So now we have an investment management team.  So we have two employees, last week, we had 43 conversations with investors, 30 of them were brand new.  So 13 of them would repeat second, third, fourth conversations, but 30 were brand new investor conversations in a single week.  So a team of two people, obviously, so they work hard to get to that goal but we don't know of anybody else that has 30 investor conversations in a week, maybe Joe Fairless does.  But beyond that there aren't a lot of people that do that and it's because of intentionally building an equity pipeline, we always wanted to say that projects are the big problem, not equity.  But even having said that, the truth is that there are times when you have too many projects and too little equity, and I never wanted to deal with that problem.  I wanted to have this ever-present problem of 100% of the time, 365 days a year, I have too much equity.  And I feel the burden of that and that helps me take actions to finding projects or building projects, as you know, our company has two divisions. And last week we opened a third division, our first division has value add.  And most of that is multifamily, though we do student housing and self-storage as well.  The second division is new construction.  We've actually done more new construction in the COVID year than we would normally do in a regular year.  So we've done new construction of most kinds of assets you can think of, even like industrial assets.  Then our third division is land development, because we find that the greatest value of all is in developing land.  So we've now built that third division and the reason we've had to build three divisions, is to feed this massive equity pipeline that we've created.  Now all of that came from being intentional.  So I'm happy to give you examples of what that means for people that don't have a $300 million portfolio.  If you don't even have a $3 portfolio what is being intentional mean for you?

Steven: [09:39] Yeah.  So what I'm really curious about here is we're talking about having this pipeline having lots of investors who are interested and in the webinar that we're going to be doing together, Neal, which you guys can go and subscribe to that and get registered and even if it's after the live date, you can grab the recording at theinvestormindset.com/Nealwebinar.  We've got that in the show notes as well.  When you're thinking about building that pipeline, having people be able to come in and have some interest of investing with you building that emotion, how do you go about doing that and how does somebody go about doing that if they've already been out there, they've already been investing, they've already started down this process, but they really need to ramp things up?

Neal: [10:24] So first I need to do some mindset work with you.  So let's start there.  Let's start with some mindset work.  So I'm going to show you and some of you will see this because this goes on YouTube actually doesn't show that well, there we go.  So this is just a simple business card.  This is our business card.  I want to show you examples of this and don't worry, if you can't see it, if you're just listening, don't worry, this will come across.  So intention or building a brand that people like, is part of every activity that you take.  So I want you to basically change your mindset.  So take a look at this card, so I'm holding up my business card.  Here's a few things that I want to point out; number one, people think that because you're handling people's money, your logo has to look like something from 100 years ago or something that's, very old fashioned, old style, stuffy banker style.  I always found that to be a nonsensical idea, but it's very common people will create these kinds of connections.  So the first thing that I wanted to do was differentiation.  So look at the logo of our company, and there's bright yellow and bright blue and bright purple in it.  So I'm creating a differentiation, and I'm creating memory.  When I create business cards, everybody's business cards or most people's business cards are horizontal. So they're horizontal cards, now guess what I do?  I create vertical cards.  Why?  Differentiation.  Everyone's cards or most people's cards have sharp edges but I create cards that have rounded edges.  And most people will say, well, this is a business card, its function is to simply give people information.  No, it's not.  When I hand out a business card, and I hand out thousands of business cards in a non COVID. year, I never hand out the business card on the side that actually has the phone number and the email address I hand it out on the other side, which states, what we do, it brags a little bit about us and actually has a call to action for everyone, then you might say, well, you actually put calls to action on business cards?  The answer is yes.  So the question is, how many call to actions do you have?  Well, the answer is one for every event, and they're like, so you build business cards for events?  Yes, I spend hundreds, if not thousands of dollars to fly out to events to teach there or to just attend them.  Sometimes I'm not teaching and if I can spend thousands of dollars at each event, wouldn't it be useful to have spent $25 on Vistaprint, I have a business card that actually states what I need out of the person that I'm handing it to.  And in lots of cases, it's equity.  So you might say something like I need your money, the answer is no.  I am looking for likeminded data driven investors that are interested in cash flowing projects throughout the United States.  I'm interested in having a conversation with you about it, something to that effect, you want to craft it yourself, you want it to represent who you are, in my case, data is my brand.  The use of analytics and data is my brand.  So I talk about that quite a bit.  So the bottom line is I create one of those for every single conference that I go to.  What about virtual conferences?  Well, that's even easier, because you go to the Vistaprint website, you create the card, and then you just screenshot it, and then you use it throughout the conference.  Now, this differentiates you from everybody else that's coming to the conference, because how many people are coming to conferences with virtual business cards?  And the question is, why aren't they using virtual business cards?  It differentiates them.  Now everybody remembers, there was this one guy that had virtual business cards.  Did you see that?  That was very cool, right?  You have this vertical card with a flashy logo and all those sorts of things and you've actually written down what you wanted out of the conference, and you hand ended it out that way.  So the bottom line is, something as simple as a business card is about intention, catching people's attention being different, being different about the process that you follow.  I'll give you a second example and maybe this is because right before we started on this podcast Steven and I agreed that I would teach a class about how to monetize a virtual meetup.  So let's say you're going to a virtual meetup.  How do you get like 10 extra numbers of investors out of it, so I'll actually teach that as a class.  So I'm not going to pick on virtual meetups which are today's way of connecting.  I'm going to talk about meetups because obviously I believe a vaccine will be found this year, and I believe it will be administered next year.  So the world we'll go back to meetups.  So think about when you go to a meetup.  A lot of people are like I go to meetups to raise money.  Okay, so the question that I ask you is, okay, so what are the steps you take to prepare to go to a meetup?  Nobody will answer that question.  What are the specific things that you do when you go to that meetup and these are the things you do every single time?  And nobody answers.  What are the specific steps that you take when you return from the meetup that night and what are the steps that you take next morning?  Now, sometimes I get a decent answer on that, sometimes from like, 5% of the people and I look at that, and I say, Hmm, so you had enough time to register for a meetup.  You took enough time to get ready to drive to the meetup.  If you live in the San Francisco Bay Area, you took an hour to drive to the meetup, then you spend four hours there, then you spend an hour driving back and undressing.  So you spend six hours of your life on one meetup and you probably go the 10 of them in a year.  So you spend 60 hours on an activity but clearly, you haven't spent five minutes on being intentional about that activity.  What do I get out of it?  And most importantly the question that I ask people is, so if I had to look at your last 10 meetups that you attended, which of those were awesome, which of those were horrible?  Nobody knows the answer to that.  Well, that's because you're not measuring each meetup.  You don't actually have a measurement system for meetups.  The same thing applies for everything but I'll give you further examples of how I do meetup.  So I don't do meetups anymore, because at this point most of our business comes from investor referrals of investors that have had full cycle projects and they've already received money.  So they refer people to us all the time.  So what I wanted to share with you is what I did when I was by myself, just like you with no investors, and I was looking to build my database.  So this is an example of intention.  So when I pick meetups, I don't pick meetups at random.  I pick meetups by going to the meetup website, looking at all of the different meetups and then I pick meetups based on two criteria.  Number one, how many people consistently attend that meetup.  So I don't want to go to a meetup with 10 or 15. People, I want to go to a large meetup, as large as I possibly can.  And most people don't know this, you can go to meetup and look at how many people registered for previous meetup.  So you go back, and you build a database of those.  So you go into Excel, and you build a database, you figure out which ones consistently had the highest number of people registering for it.  So that's one reason.  There's a second reason which is much more important that I've never heard anybody say this.  There are two kinds of meetups one where you go in and a presenter presents and then you network.  The second one, where before a presenter presents, they allow you to do what is known as haves and wants.  So this is a meetup where you get to stand up and for 30 to 60 seconds, say what you want to say.  I only go to meetups that have 'haves and wants' because when I go to a haves and wants meetup, it makes me a presenter for a minute.  I am the presenter for one minute or 60 seconds, no one else in this room talks, everybody listens to me.  That kind of meetup is 10 times more powerful, if you know what to say in that minute.  So I only go to the haves and want meetups, so that's the thing that I do before I go into the meetup.  Now, when I go to the meetup, obviously, I've done my business card.  So I already gave you an example of all of that stuff.  So I've got a meetup business card and it doesn't look like this one, actually it's red in color.  Like the card is red in color with a white background.  Why?  Red is very memorable.  So I use a red meetup card.  So that meetup card talks about, hey, we met at a meetup.  Why?  Because the problem is, this guy is going to take my card, and he's not going to remember where this card came from.  So when you design a card that says we met at a meetup, the recognition is, ah yeah, that was a guy with the red card at that meetup.  So he will now remember me a month or a year from now, where he's never going to remember the other 350 cards that he has.  Those are all useless.  My cards, the only one that gets valued for him.  Makes sense? Now, I show up at the meetup.  I always show up early.  Why do you show up early at a meetup?  You might say that's a waste of your time.  No, it isn't because there's a process in the system that you're following.  And once again, you don't have to follow this process.  You just have to be intentional about whatever it is that you're doing.  So use these tips.  I show up at a meetup, the first thing I do is I go to the registration table, and I chat with them.  I smile a lot like a big grin, like toothy smiles, because I want them to remember me.  And then I always offer to help and they don't take my help, they're already set.  They've already got stuff in there but I offer to help each single time because I'm attempting to set a memory.  Then I immediately go to the person that runs this meetup and if there's two of them, then I go to two of them and I talk with them separately.  And for each one of those two people, I go up to them and I start out by introducing myself and then thanking them for the meetup.

Neal: [20:09] Now most people do this. They say, thank you for holding the meetup.  But I actually do something else.  I explain to them why their meetup is a great value for the community.  How many people do that?  So I say it's phenomenal that you have this private lending meetup.  I mean, there's so many people that are now private lenders and able to get value for their money.  Thanks to Steven Pensavento.  When I say that, the person actually looks at me, if you're just thanking them, they don't remember you.  They don't remember your face.  But if you tell them why they are important, why they contribute, then they remember your face.  And why am I doing all of this, and I'll explain why I need this guy in the future.  So then I offer to help that person again and once again, they say thank you.  Now they're paying attention to me, because I said something really nice about them.  I just praised Steven, Stevens like oh, my god, yeah, this guy loves me.  So he's not looking at me.  And then I make my next request and I say, by the way, I'd love if you ever have a challenge with a presenter, not showing up the day before, I have lots of interesting presentations, that people are fans, and people want to watch them.  I'd love to come over and present.  I'm happy to send you my presentations. And at that point, they're like, okay.  They don't say anything.  They say, okay, because what I just said has just gone nowhere.  It hasn't even gone into their head yet.  But the next time I say it, a month from now, the next time I say it a third time.  Eventually, what Steven will remember is, there's this guy, his name's Neal, he's the guy that always comes early, always shakes my hand, always thanks me and has a presentation for whenever my speaker is going to be missing.  He doesn't need to look at this presentation.  He just remembers that you're always there.  Now for this one reason, I make sure that every single time I go to the meetup, remember, they have that sheet, what do you put in your name, and your phone number, I always put in my phone number, because there's going to come a day when Stephens going to be like, what the heck was that guy's name and he's going to go through those handwritten sheets and find me.  So a lot of people go to meetups, and they're like, I'm already in Stephens database.  I'm not going to sign in.  No, you sign in so he can find you later.  So now, I've already created an impression with the Co-organizers.  I've already kind of connected with them, then they're like, Oh, I get a smile.  By the third time I go there, I get a smile from the people that matter.  I'm amazed that there are people who go to meetups for years and still don't know who the heck the organizers are, if you're not intentional, you're not doing the things that are necessary.  Now, one of the meetups that I tried this tactic at about nine months from the process that I started, I became a co-organizer.  Why did I become a co-organizer?  Because I'm the one that showed up early and smiled at them, and thank them.  So they made me a co-organizer and I ended up with 1700 people in my database.  So think about the intention here 

Neal: [00:23:12] Moving on.  So this is a haves and wants meetup, the one thing that you should be doing you have six [00:23:19 Inaudible] and spend at a meetup, why don't you spend 60 minutes writing, refining, truly refining and crafting that 60 second pitch when you're the presenter.  How many people actually write it down?  How many people craft and say this is excessive, I'm going to take this and make it shorter and make it punchier.  What are the words I'm going to start out with because the first five seconds are all important?  So the way I start my 60 seconds is; hi there, I'm Neal Bawa.  I'm the mad scientist of multifamily.  I can tell you that absolutely gets everyone's attention.  No matter what they're doing.  Most of them are playing with their phones at that point in time, because they're just here for the presenter.  So these are just random people talking.  So everyone's playing with their phones.  When I say I'm the mad scientist or multifamily, everyone turns out their phones and it's like, okay, I want to listen to the mad scientist.  This is why I have this nickname.  I manage $320 million worth of people's money but I have a nickname like that.  Why?  Because I said, what nickname truly describes me?  I do more experiments than any 10 other people that I know.  So it describes me.  I use data science a lot.  But why mad?  Well, because the Mad part is what gets 99.9% of the attention.  If I said I am a multifamily scientist, nobody would look at me.  So I said, Mad and it works.  It works beautifully.  I have pictures where I'm wearing weird hats on social media that adds to that mad scientist persona.  So the key thing is those 60 seconds you have to make an impression to make people remember you at this meetup.  Make sure you're boisterous, you're energetic, you must be the loudest person in the room amongst the 20 people that have and wants loudest, not longest, because then you bore people. craft your message and deliver it in 60 seconds.  Don't tell people that I'm looking for multifamily investors that's nonsensical.  Say something like, and I'll show you how I ended with.  So say something like, I have a wonderful story to tell you about why ugly apartments are phenomenally beautiful.  And I'll be showing you that story in the back on my iPad and I hold up my iPad in front of all of these people and that's very important, because that's another way for them to remember me.  And then as soon as the presenter finishes, guess what I do if it's a single aisle room, I go to the back of that aisle, because people are going to walk backwards.  You notice everybody walks backwards through the aisle.  I don't know why they do that, they could always go through the roads, but it's just a human habit to walk the aisle backwards.  And I stand there right at the last table, not behind the last table, right by the last table.  So you have to actually pass on either side of me.  So I'm like a traffic cop blocking traffic and then I hold up my iPad there, which basically all it has is pictures of multifamily properties.  When I started out, they were someone else's multifamily.  They were just some multifamily properties I found on the web, but their pictures, and each picture has a line at the bottom and that line says something about multifamily cash flow, depreciation, Tax benefits, something like that, it was a statement.  And I just lived through that And guess what happens?  As I'm flipping through it, somebody will come and stand right there, And now two people are blocking traffic.  So now before you know it, everyone else is like there's a guy with an iPad standing there, and other people watching him something interesting must be happening.  Where actually nothing interesting is happening but now before I know it, there's six people or eight people there.  And now I'm in the process of engaging each one of those people.  That is the process of being intentional and if we had another 15 minutes, I tell you what I would do with these people but I think this gives you an idea of how you can never do a fundraising activity without writing down your goals and being specific about how you're going to capture information.

Steven: [27:19] Yeah.  So what I really like about this is that you're going into this with a specific intention in mind, you're going in with the idea of when I'm going to prepare that 60 seconds haves and wants, I'm going to share who I am, I'm going to share something that is very interesting and specific to me and that it's going to pull people in and drive them.  It's actually the way that I built a lot of my network Initially, it was the exact same thing, always speaking during haves and wants, always getting up and asking a question and letting people know who you are, asking an interesting question that drives other people to remember you as that person who is thoughtful and curious, but also an expert and other ways, and I think it's a very strong idea and the fact that you've got this intentional way of walking people through a presentation of what's interesting, you end up pulling them to you rather than going and trying to talk to multiple people, I noticed you do that when you're speaking at events as well, you'll have lots of people come up to you because you're a speaker and you've said something interesting.  Rather than needing to go interact with individuals.  It's a much more effective way.  So we've only got a few minutes left, before we wrap up.  But what I'm really curious about is we've talked a lot about things on the meetup side but when it actually comes to having people in your database, and it comes to working with that team, talk to me a little bit about what are some of those key items that the team works on that when you're actually going to be speaking with and working with some of those folks that are in your database, because a lot of people have been going out.  They've been building that database, they've got people, but now they've got the folks in the database, they don't know what to do.  So what are some of the things that those team members of yours end up executing and doing on a regular basis to end up leading and driving people to have interest in investing?

Neal: [29:12] So the biggest thing that we do with our database that keeps people interested is that every two weeks, the team interviews me and my partner Anna, and so they come to a zoom session just like this.  And they ask me Neal, what is happening in the company, what's happening on our projects?  What's something horrible, what's something bad, something nice, something amazing that has happened?  Just tell us, and so what happens is that when you have a marketeer working with you, and this could easily be a content writer, a lot of people are so focused on writing content by themselves.  It never gets written.  I am somebody that has a writer's block.  So what I do is I sit there in that zoom session and just talk about my day.  They click the record button and, in my case, it's a team of two people but in your case, it might just be a content writer that you hire for 25 bucks an hour on a site like Upwork, or Fiverr.com.  There's plenty of great content writers, bring them in, and tell them about your day and maybe you only have one property, but even one property has plenty of things happening, good, bad, ugly, you'll be surprised that if you once get into the habit of having this meeting every two weeks, the first couple of times would be horribly difficult for you to come up with content.  After that, it's just going to flow because you're just really describing the life of that property and stuff that happens to the property.  And you will be absolutely stunned and shocked how somebody who's a content writer is going to turn something like that into something goofy, something silly, something interesting to send out to your potential investors.  Because what's the key thing?  People have to like you to invest with you, you have lots of people in your database that actually know you, but they haven't given you money yet.  They're in between.  They're at the point where it's like, I know, Steven is a syndicator, but I haven't given him money yet.  How do you get this huge number of people?  Most people in your database are there to the point where they give you money.  Well you have to get them to like you and you have to get them to trust you.  And to do that, they have to hear stories, which you might find not very compelling.  All I can tell you is this.  They don't have to be compelling; they have to be truthful.  And truthful things are not like world changing.  They're just things that happen.  So as you describe your day to these people, your content writer takes that and turns it into an interesting email that goes out to people from time to time.  Those are better than the drip campaigns that I see people writing, because what do you do with drip campaigns?  You talk about cash flow and depreciation, blah, blah.  Most of your investors already know all those things.  Otherwise, they wouldn't be interested in real estate.  What they want to know is you.  What about you?  What about Stephen?  And I never see anybody writing any content about their personality.  I'm about to record a video on how I built the world's first 22-foot-long planter with marble glass and lights.  And it uses the motion sensors to light up.  What does that have to do with multifamily?  But I can tell you that video when it comes out, we'll have five times as many views as anything else that I do.

Steven: [32:21] Wow.

Neal: [32:23] So think about all of those things, pull people's emotional strings. 

Steven: [ 32:26] Yeah, so we're obviously going to have to have a round two, maybe around three, maybe around four with you, Neal, because you're chock full of so much knowledge.  But I'm going to encourage people to definitely take advantage of this upcoming webinar that we're going to do.  You can register for that at theinvestormindset.com/Nealwebinar.  And this has been so fantastic.  If people want to get in touch with you, how should they go about doing that, Neal?

Neal: [32:50] The best way to get in touch with us is multifamilyu.com.  So we have a website and you might think it's multifamily only, but it's really multifamily and all commercial.  We also do single family.  We do about 25 webinars a year, we cover all aspects of multifamily everything from asset management to raising money, to acquiring assets and how to hunt for assets.  We talk about how to use virtual assistants to do all these tasks.  I've 19 full time virtual assistants, so they all work 10 hours a day and I am growing that team.  And obviously that doesn't work if you don't have people here in the US.  So we have eight employees in the US as well, that are there working with these teams.  And so all of that information is on this website multifamilyu.com.  We do webinars 25 times a year, actually one webinar that you might want to check out is the one we did yesterday where we had 500 people and the impact of the presidential election on real estate.  So check out that one that was yesterday.

Steven: [33:46] Absolutely phenomenal.  So good to have you on Neal.  I love talking with you, always so impressive and full of so much information.  So thank you so much.  I look forward to the next time we get to do this again.

Neal: [33:58] Thanks, Steven.  Thanks for having me on again.

Steven: [34:07] Now is one of the greatest times in history to be investing in multifamily real estate with hundreds of millions of dollars literally moving from the stock market into alternative assets, like real estate every single day. We're in the midst of a golden era. And one of the keys of success is learning how to avoid those upcoming pitfalls and mastering the process of how to scale as an operator in the multifamily business. Regardless if you're just getting started, if you've been in the game for decades, you've got to join us for this very special training put on by the multifamily MBA on how to scale from zero to 2400 units. The three biggest secrets for building a $320 million multifamily portfolio. Register to join us at theinvestormindset.com/mfmba. Look forward to seeing you there.

OUTRO: Thank you for listening to The Investor Mindset podcast. If you like what you heard, make sure to rate, review, subscribe and share with a friend. Head over to theinvestormindset.com to join the insider club where we share tools and strategies from the top investors and entrepreneurs and how to take it to the next level.